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客户服务助理经理 面议
5年以上 大专
  • 全勤奖
  • 节日福利
  • 不加班
  • 周末双休
  • 年底双薪午餐补助定期体检
职位描述
职位描述:
职责描述:
1. help crm manager to make the development plan of customer service department, and continuously optimize the customer service system and innovative service model;
2. develop long-term strategy to improve customer satisfaction. be responsible for coordinating shopping center management, tracking customer feedback/complaint collection, and pushing the resolution of major customer issues.
365体育套利方法3. complete the overall staffing of the department. propose a reasonable scheduling plan and supervise the implementation. be responsible for the reasonable division of labor of the department, and clarify the duties of all employees of the department. establish and complete performance appraisal plan of all employees in the department.
4. coordinate and make arrangements for activities of all customers and tenants in the shopping center.propaganda and assistance work for various types of holiday activities;
5. collect and feedback the voice from customers and tenants, and assist customer service staff to solve related problems.
6. organize the training and professional knowledge sharing for the staff.
7. in charge of department-related budget control.in charge of departmental gifts and materials management.
任职要求:
1. college degree or above,3 years experience related to customer service management with team experience, in hotel or large retail stores.
2. good skills of english writing and speaking.
3. work seriously, be cautious and be proactive.
4. be responsible, having team spirit and leadership.
5. have good logic analysis skills and communication skills.
联系方式
注:联系我时,请说是在硚口人才网上看到的。
工作地点
地址:365体育套利方法_英国bet365体育官网平台_365体育看比赛进程硚口区365体育套利方法_英国bet365体育官网平台_365体育看比赛进程
求职提示:用人单位发布虚假招聘信息,或以任何名义向求职者收取财物(如体检费、置装费、押金、服装费、培训费、身份证、毕业证等),均涉嫌违法,请求职者务必提高警惕。
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